Refund Policy

Last updated: 2026-06-05

Audit Services

Refunds are available before audit work begins. Once an audit report has been delivered, the audit fee is non-refundable except where required by law or where we choose to offer a goodwill refund.

Implementation Services

Implementation services are scoped separately. Refund terms are stated in the approved scope or invoice.

Failed Intake

If a customer does not provide required intake information within 14 days, delivery may be paused until intake is complete.

No Guaranteed Outcomes

We do not guarantee search rankings, traffic, revenue, AI mentions, citations, or platform inclusion.